SupportIT for Employees
Well-equipped at the workplace
Today, it would be virtually unimaginable to work effectively without reliable access to basic digital services. The services offered by the Computing Centre provide a modern and multifaceted IT infrastructure for your daily work and research. Whether it's standard services such as email accounts, telephone connections, network access and printers, or more specialized applications for campus management or financial administration - we want you to be properly supported.
The IT Service is available for all your IT-related questions and problems - by phone, by email, by video call or in person at two IT Service Points. In participating institutions, the URZ's on-site service will also be happy to assist you directly at your workplace.
Overview of the most important services
Heidelberg University's central user identification for students, employees and other university members
Administrative Printers and Copiers
Professional devices for printing, copying and scanning at your office at Heidelberg University.
Telephone lines, end-user devices and clients
Procurement, installation and maintenance of telephone services
Collaboration platform and conferencing tool for employees provided by Zoom and Deutsche Telekom