ServiceWi-Fi via eduroam

The central Wi-Fi access for University members and guests

The Wi-Fi service eduroam (education roaming) is available at Heidelberg University and at many other research and higher education institutions worldwide. It offers encrypted internet access and allows you to log into remote eduroam networks with your Heidelberg Uni ID without applying for an account at another institution.

Of course, this service is also available for guest students and traveling academics at Heidelberg University. Without much effort, they can gain wireless access to the internet, provided that their home institution participates in the eduroam service as well.

Target group

  • Members of the University (with a Uni ID or project number)
  • External members (whose home institution uses eduroam)

Use

University members

  • Fast, encrypted Wi-Fi access on campus and worldwide at institutions in the eduroam network

External members

  • Convenient internet access while visiting Heidelberg University without the need for additional setup

 

Access and requirements

We recommend that our users configure eduroam as a standard wireless access service according to our instructions. To configure the eduroam access on your device, please use the eduroam Configuration Assistant Tool (CAT), which is available for most common operating systems.

Our tip: To download the tool, you can first connect to the open Wi-Fi, which grants you internet access after automatically opening a registration portal (Captive Portal) on your browser. For end-to-end encryption of your data, please use our VPN service as well.

To setup a connection, you will have to provide a username and password:

  • If your home institution is Heidelberg University: Your username for eduroam is made up of your Uni ID (e.g. xy123) and the suffix "[at]uni-heidelberg.de", for example, xy123[at]uni-heidelberg.de - just replace [at] with @. Use your regular Uni ID password.
  • If your home institution is not Heidelberg University: Please refer to the eduroam documentation provided by your home institution. Usually, the username for eduroam follows this pattern: your-local-id[@]homeinstitution.xy
    - Just replace [at] with @. Use your regular password for the account at your home institution to log in.

If you encounter any problems when trying to log in to the eduroam network at Heidelberg University, contact our IT Service for assistance.

 

Technical information

The eduroam network at the University is secured with WPA2-Enterprise, i.e. communication between access point and device is encrypted so that others in the area cannot view your network activity.

Heidelberg users who use eduroam at external institutions must establish an additional VPN connection to the University's data network, as internal encryption is only available up to the access point.