SupportIT for Students
All set for your studies
The services of the Computing Centre will support you throughout your studies - whether you are using the Wi-Fi on campus, reading an email from an instructor, attending an online lecture or printing out your thesis. Here you will find an overview of the most important IT Services available to assist you in your studies.
If you have any IT-related questions or problems, you can contact the IT Service - by phone, by email, by video call or in person at two IT Service Points.
Lecture: Introduction to the most important IT services for students
Uni-ID, eduroam, LSF, heiBOX, Moodle and much more - the University Computing Centre (URZ) offers a wide range of IT services for students. Many of these services are essential for succeeding in your studies and make everyday student life easier in many different ways. In this online tutorial, we will introduce the most important IT services for students, and you will also learn more about the contact points and support services offered by the URZ.
Video: IT offerings for students
Get to know the most important IT Services for your studies:
This video briefly introduces the most important IT offerings for new students at Heidelberg University. The video is currently only available in German.
Overview of the most important services
Heidelberg University's central user identification for students, employees and other university members
VPN - Virtual Private Network
Encrypted and secure access to the University network from anywhere in the world
heiBOX - 10 GB of storage for your studies
The University Computing Center provides you with 10 GB of storage in the cloud storage service heiBOX. With heiBOX, you can access your files from anywhere and keep them synchronized on your smartphone or laptop. Furthermore, you can share and collaboratively edit the files with your fellow classmates and instructors.