SupportIT for Students

All set for your studies

The services of the Computing Centre will support you throughout your studies - whether you are using the Wi-Fi on campus, reading an email from an instructor, attending an online lecture or printing out your thesis. Here you will find an overview of the most important IT Services available to assist you in your studies.

If you have any IT-related questions or problems, you can contact the IT Service - by phone, by email, by video call or in person at two IT Service Points.

More information about IT Service

Studentin mit Laptop auf einer Wiese

Lecture: Introduction to the most important IT services for students

Uni-ID, eduroam, LSF, heiBOX, Moodle and much more - the University Computing Centre (URZ) offers a wide range of IT services for students. Many of these services are essential for succeeding in your studies and make everyday student life easier in many different ways. In this online tutorial, we will introduce the most important IT services for students, and you will also learn more about the contact points and support services offered by the URZ.

Video: IT offerings for students

Get to know the most important IT Services for your studies:

This video briefly introduces the most important IT offerings for new students at Heidelberg University. The video is currently only available in German.

Stylized network of cloud symbols

heiBOX - 10 GB of storage for your studies

The University Computing Center provides you with 10 GB of storage in the cloud storage service heiBOX. With heiBOX, you can access your files from anywhere and keep them synchronized on your smartphone or laptop. Furthermore, you can share and collaboratively edit the files with your fellow classmates and instructors.