ServiceStandard Email Account

 University email account (with Groupware).

Along with your Uni ID or project number, you automatically receive a university email account, which you can access via SOGo. In addition to the the standard email functions, SOGo also offers the use of groupware and allows you to synchronize your email account on your smartphone, tablet or another PC.

Target group

  • Students
  • University employees
  • Researchers
  • Doctoral candidates
  • External members with a project number


The University email account is a service for students, employees, PhD students and researchers of Heidelberg University, as external members with a project number.

  • Send and receive emails
  • Save and share appointments in your calendar
  • Create your own address book
  • Access to collective address books
  • Configure forwarding and out-of-office messages
  • Access via Browser and mail clients on PCs, laptops, tablets and smartphones.

Access and requirements

As soon as your Uni ID and project number has been activated, you can use your mailbox. To access it, you can use the SOGo web portal or an email client of your choice (Microsoft Outlook, Thunderbird, ...). You can find more information about setting up your account with common email clients on this page.

Technical Information

SOGo supports CardDAV/CalDAV for synchronization of your settings over different devices such as your PC and smartphone.

Incoming & outgoing mail server

Incoming mail server (IMAP)

The incoming server allows you to access your mailbox via IMAP so that you can read and manage your emails directly on the server as well as synchronize it with an email program on your PC or smartphone.
You can access your mailbox on every common email program (e.g. Outlook, Thunderbird, Apple Mail) or SOGo Groupware with your Uni ID or project number.

Outgoing mail server / Smarthost (SMTP)

The outgoing mail server / Smarthost allows you to send emails via SMTP.
You can use the server within the University network without authentification; using it outside of the University network requires authenitication with your Uni ID or project number.

Note for system administrators

The outgoing main server / Smarthost for servers within the University network is:

Frequently Asked Questions


Can I assign an email address alias that shows more than just my project number?

The IT Service can assign aliases for all ab123[at] and ab123[at] email addresses. They usually follow the pattern:


University employees can have their email alias assigned with their relevant institute acronym by their IT representative, for example: <firstname>.<lastname>[at]

How can I forward my emails (e.g. to an email address that I regularly check on my smartphone)?

If you would prefer to forward your emails to another email address, you can do this in the settings of the SOGo web interface. To do this, click on “Preferences” and select the “Forward” tab.
Check the box “Forward incoming messages” and enter the email address which you would like the emails to be forwarded to. You can also check the box “Keep a copy” so that all emails will also be kept in your SOGo folder. Don't forget to save these settings before moving to another page. We recommend checking your emails regularly with your preferred email client. If you set up forwarding, you should nevertheless remember to reply with your university email address to avoid any difficulties in attributing the email address.