SupportIT Service

The IT Service offers competent support and advice for all URZ services. It is the first contact point for all IT-related questions and problems. Our service associates can be reached via telephone, video call, contact form, email and in person at two IT Service Points.


  • First level support for users of URZ IT services
  • Consultation via telephone, email, video call or in person at the IT Service Points
  • Setting up WiFi and VPN on work laptops, smartphones and tablets
  • Project number administration
  • Planning and execution of IT-related information and introductory sessions