SupportIT Service

The IT Service offers competent support and advice for all URZ services. It is the first contact point for all IT-related questions and problems. Our service associates can be reached via telephone, video call, contact form, email and in person at two IT Service Points.

    Laptop picturing a headset and speech bubble (Icon)


    • First level support for users of URZ IT services
    • Consultation via telephone, email, video call or in person at the IT Service Points
    • Setting up WiFi and VPN on work laptops, smartphones and tablets
    • Project number administration
    • Planning and execution of IT-related information and introductory sessions