University Computing Centre

The University Computing Centre (Universitätsrechenzentrum, URZ) is the central IT service provider for Heidelberg University. Our clients are students, researchers and University employees: We offer them a wide range of IT services and provide support and advice for using these services.

Service Announcements

Current maintenance, disruptions & updates: Directly to the service announcements

Moodle via VPN from July 03, 2024 : Expansion of support services

For the period from July 3 - August 2, 2024, the IT service will be personally available for you both at the URZ and the UB as well as in the service portal for students in the Central University Administration. URZ: Monday to Friday, 08:00 - 16:00 / UB : Tuesday and Thursday, 09:00 - 14:00 / ZUV: Monday to Thursday from 10-16, Friday 10-14 / Please note: Due to an increased volume of customers, there may be longer support waiting times.

News

19. July 2024 - Collaboration and Digital Teaching

Research Data Unit (RDU)

Central services for Research Data Management: The RDU is a joint service facility of the URZ and the University Library. Here, researchers can get advice, training and information on all services relating to the planning, analysis, storage, archiving and publication of research data.

The experts at the Research Data Unit are here to assist you

Service Catalogue

In the Service Catalogue, you will find all our information about the URZ IT services and find out which services you can use as well as how to get access to them. The Catalogue also offers extensive instructions (How-tos) and answers to frequently asked questions for the various services as well as additional information about quintessential university IT topics.

IT Service

The IT Service offers competent support and advice for all URZ services. It is the first contact point for all IT-related questions and problems. Our service associates can be reached via telephone, contact form, email and in person at two IT Service Points.