VPN (Virtual Private Network)

Use VPN technology to establish a safe, encrypted connection to Heidelberg University's network from anywhere in the world. This is especially important when using mobile devices outside the university's network - at home, on business trips, or on holiday. After connecting your device to the internet, you can start your VPN client to encrypt your connection.

We support the Cisco AnyConnect VPN Client, which can be downloaded for free by students and employees and can be used to connect to the university's VPN server. When downloading the VPN client, you will be asked to enter your Uni-ID (or the account information for your project account). If you have problems or need further instructions, please consult the VPN how-tos (see how-to box below) or contact our IT-Service.

We highly recommend using the VPN client, particularly if you are connected via unencrypted Wi-Fi hotspots or if you are accessing eduroam at any institution other than Heidelberg University.

The automatic installation via the AnyConnect website does not work. What should I do?

You can also manually download and install the Cisco AnyConnect Client. You can find the installation files, sorted by operating systems, in our license folder. After the installation, you just have to manually enter the server address vpn-ac.urz.uni-heidelberg.de into the client.


Special office hours for VPN, Wi-Fi, 802.1x, and eduroam

If you have any general questions regarding VPN, Wi-Fi, 802.1xm or eduroam, please contact our IT-Service.

If you encounter any specific or particularly tricky problems in these areas, visit us during our special office hours:

Wednesdays, 14:00 - 16:00,
Neuenheimer Feld, URZ (Im Neuenheimer Feld 293), Room 109
or call us during this time: +49 6221 54-4405.

You can also make an appointment with us via the phone number above or via e-mail.

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