28 September 2023 - service announcementShutdown of the software store asknet as of 09/26/2023

As of September 26, 2023, the web store (asknet), through which software was previously made available to members of Heidelberg University, has been shut down. As of now, it is no longer possible to purchase software licenses via the previous online portal.

Software orders
Software for which the University has purchased licenses, e.g. under state or campus contracts, can be ordered directly from the URZ. This also applies to software that was previously sold via the online store, such as Adobe or SPSS. The complete offer can be found in our service catalog. The ordering procedure is explained in the respective entry of the software. If you would like to use software that you cannot find in the service catalog, please contact your IT representative. Software can be purchased from various resellers of your choice. Please observe the applicable procurement rules, especially with regard to IT supplies.

What happens to your data in the online store? 
For a transitional period until January 2, 2024, employees can continue to log in to their customer account in the former online store, e.g., to access download files. After that, the account including the associated data will be deleted. We therefore ask you to back up your data beforehand.