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ServiceTelephone lines, devices and clients

Procurement, installation and maintenance of telephone services

The URZ provides telephone services and hardware for all telecommunication needs at Heidelberg University. University institutions can be supplied with telephones, fax machines, emergency telephones for elevators and PC clients for computer-aided telephony. All telephone-related services are billed according to uniform fee plans.

You can find all important information, instruction manuals, device information, current announcements, etc. in the telephone portal.

Target Group

  • University employees

Use

Employees

  • Telephone hardware and clients for individual internal and external telecommunication at the University
  • All connected institutions have access to telephones, faxes, emergency telephones in elevators and PC clients for computer-assisted telephony on the central telecommunications servers. 

Access and Requirements

For new phones or changes to existing phone lines, please contact your telephone representative.

Costs

All telephone-related services are billed according to uniform fee plans. Please contact the telephone representative of your institute to learn more about these plans. Fees for telephone calls are charged according to the “Office Telecommunication Regulation” (Dienstanschlussvorschrift, DAV) of the state of Baden-Württemberg.