Core Technologies & Collaboration Services

The service area Core Technologies & Collaboration Services (CTCS) operates the central IT services of Heidelberg University. These include email, telephony, groupware, institute storage, backups, identity management, printing services and directory services. Further central roles include both providing advice on questions and problems via the IT service and on-site technical support. CTCS also supervises the URZ server rooms.

Services

  • Operation and expansion of the university's technical infrastructure and its centralised and decentralised data centres
  • Operation of the central virtual server infrastructure for core services
  • Operation of the university's email and groupware services
  • Operation of the university's telecommunication networks, as well as a range of digital communication services and platforms
  • Identity and access management, (digital) facility management
  • Operation of two IT service centres providing technical support for students and employees
  • On-site IT services for university institutions
  • Providing the university with printing systems (via third party suppliers)
  • Poster and 3D printing services
Bild: CTCS
Foto: Thorsten Adelmann

Thorsten Adelmann
Head of the CTCS service area

Email: thorsten.adelmann@urz.uni-heidelberg.de
Telephone: +49 6221 54-20100

Name Arbeitsgebiet
Adelmann, Thorsten Servicebereichsleitung
Altenbach, Holger Servicegruppenleiter Collaboration Services, Stabsstelle Change Management
Bauer, Michael Poster-Service, 3D-Service, Betreuung von Praktikanten
Bauer, Renate IT-Service-Center, Verwaltung von Zeitschriften und Büchern
Bozic, Zlatko Administration und Installation von Serverräumen
Brotzmann, Edgar
Buchwald, Fabian
Bühler, Jörg Voice-over-IP (VoIP), Unified Communication und Telekommunikationsinfrastruktur
Burkhardt, Marcel IT-Service-Center
Fest, Jeromin IT-vor-Ort-Service
Glaesel, André IT-vor-Ort-Service
Greiner, Tobias IT-vor-Ort-Service
Jelinek, Florian
Kinzinger, Christine Verwaltung Telefondaten, Hausthemen, Administration im Servicebereich
Kirchner, Matthias Betreuung von Microsoft-Systemen
Korn, Winfried Telekommunikationsinfrastruktur, -administration und Personaldisposition
Lehmann, Andy Betreuung der Auszubildenden, Administration und Installation von Serverräumen, Exchange-Server
Li, Mayling IT-Service-Center
Maciejewski, Filip IT-Service-Center
Maschinski, Dimitri IT-vor-Ort-Service
Mechler, Tatjana Identity Management
Niko, Katharina Einführung der Campus-Card
Rogge, René IT-Service-Center
Sandritter, Clemens Servicegruppenleiter Identity and Facility Management Software
Sauer, Stefanie Betreuuung der Windows-Domäne, Verwaltung der Instituts-Organisationseinheiten, Gruppenrichtlinien, Vertretung Exchange-Server, Vor-Ort-Service
Schenker, Timm Zentrale Mail-Server (Mail-Relay, Spamfilter, Virenscanner) und Cyrus-Mail inkl. SOGo
Schmidt, Cornelia Servicegruppenleitung IT-Service / IT-vor-Ort-Service
Schramm, Thomas Administration und Installation von Serverräumen, Datenschutzgerechte Entsorgung von IT-Geräten aller Art und IT-Bestellwesen (URZ intern)
Seckel, Patrick Servicegruppenleiter, IT-vor-Ort-Service, Personaldisposition
Skowronek, Markus Identity Management
Stede, Peter IT-Service-Center, Windows-Arbeitsplatzrechner und -Terminalserver, Einrichtung und Betreuung von PC-Pools
Stöhr, Frank Poster-Service, 3D-Service, Sicherheitsbeauftragter des URZ
Stotz, Frida IT-Service-Center
Vogel, Alexander IT-Service-Center
Wäsch, Mareike Betreuung der Auszubildenden, Administration zentraler, virtueller Server-Infrastruktur für zentrale Dienste und der universitären E-Mail- und Groupware-Dienste
Zhu, Xingyu Zentrales Speichersystem, Virtualisierung, Personalverwaltungssystem
Photo: Pixabay
Portrait: Private