The service area Core Technologies & Collaboration Services (CTCS) operates the central IT services of Heidelberg University. These include email, telephony, groupware, institute storage, backups, identity management, printing services and directory services. Further central roles include both providing advice on questions and problems via the IT service and on-site technical support. CTCS also supervises the URZ server rooms.
Services
- Operation and expansion of the university's technical infrastructure and its centralised and decentralised data centres
- Operation of the central virtual server infrastructure for core services
- Operation of the university's email and groupware services
- Operation of the university's telecommunication networks, as well as a range of digital communication services and platforms
- Identity and access management, (digital) facility management
- Operation of two IT service centres providing technical support for students and employees
- On-site IT services for university institutions
- Providing the university with printing systems (via third party suppliers)
- Poster and 3D printing services
Thorsten Adelmann
Head of the CTCS service area
Email: thorsten.adelmann@urz.uni-heidelberg.de
Telephone: +49 6221 54-20100
| Name | Arbeitsgebiet |
|---|---|
| Adelmann, Thorsten | Servicebereichsleitung |
| Altenbach, Holger | Servicegruppenleiter Collaboration Services, Stabsstelle Change Management |
| Bauer, Michael | Poster-Service, 3D-Service, Betreuung von Praktikanten |
| Bauer, Renate | IT-Service-Center, Verwaltung von Zeitschriften und Büchern |
| Bozic, Zlatko | Administration und Installation von Serverräumen |
| Brotzmann, Edgar | |
| Buchwald, Fabian | |
| Bühler, Jörg | Voice-over-IP (VoIP), Unified Communication und Telekommunikationsinfrastruktur |
| Burkhardt, Marcel | IT-Service-Center |
| Fest, Jeromin | IT-vor-Ort-Service |
| Glaesel, André | IT-vor-Ort-Service |
| Greiner, Tobias | IT-vor-Ort-Service |
| Jelinek, Florian | |
| Kinzinger, Christine | Verwaltung Telefondaten, Hausthemen, Administration im Servicebereich |
| Kirchner, Matthias | Betreuung von Microsoft-Systemen |
| Korn, Winfried | Telekommunikationsinfrastruktur, -administration und Personaldisposition |
| Lehmann, Andy | Betreuung der Auszubildenden, Administration und Installation von Serverräumen, Exchange-Server |
| Li, Mayling | IT-Service-Center |
| Maciejewski, Filip | IT-Service-Center |
| Maschinski, Dimitri | IT-vor-Ort-Service |
| Mechler, Tatjana | Identity Management |
| Niko, Katharina | Einführung der Campus-Card |
| Rogge, René | IT-Service-Center |
| Sandritter, Clemens | Servicegruppenleiter Identity and Facility Management Software |
| Sauer, Stefanie | Betreuuung der Windows-Domäne, Verwaltung der Instituts-Organisationseinheiten, Gruppenrichtlinien, Vertretung Exchange-Server, Vor-Ort-Service |
| Schenker, Timm | Zentrale Mail-Server (Mail-Relay, Spamfilter, Virenscanner) und Cyrus-Mail inkl. SOGo |
| Schmidt, Cornelia | Servicegruppenleitung IT-Service / IT-vor-Ort-Service |
| Schramm, Thomas | Administration und Installation von Serverräumen, Datenschutzgerechte Entsorgung von IT-Geräten aller Art und IT-Bestellwesen (URZ intern) |
| Seckel, Patrick | Servicegruppenleiter, IT-vor-Ort-Service, Personaldisposition |
| Skowronek, Markus | Identity Management |
| Stede, Peter | IT-Service-Center, Windows-Arbeitsplatzrechner und -Terminalserver, Einrichtung und Betreuung von PC-Pools |
| Stöhr, Frank | Poster-Service, 3D-Service, Sicherheitsbeauftragter des URZ |
| Stotz, Frida | IT-Service-Center |
| Vogel, Alexander | IT-Service-Center |
| Wäsch, Mareike | Betreuung der Auszubildenden, Administration zentraler, virtueller Server-Infrastruktur für zentrale Dienste und der universitären E-Mail- und Groupware-Dienste |
| Zhu, Xingyu | Zentrales Speichersystem, Virtualisierung, Personalverwaltungssystem |
