21 September 2026 - Offerings for the start of the semester Starting your studies in the WS 25/26: IT for students
Welcome to the university! At the start of the 2026/2027 winter semester, the URZ team will introduce new students to the most important IT services.
New students can take advantage of various presentations and informational sessions to learn about the most important IT services.
Current dates & infomations
Table
What
In about 30 minutes, we'll explain and introduce the most important IT services for your studies and the support options available (in German).
When
What
You'll find us at an information booth at the New University.
When
University Square & New University
What
Information on the Most Important services
Missed the online presentation? No problem! Click here to watch the video recording
When
We're here for you: Your IT Service
The IT Service offers you expert support and advice on all data center services. Our service staff are available by phone, video call, contact form, email, and in person at two IT Service Points (at the URZ at Im Neuenheimer Feld 330 and at the university administration (Carolinum) in the Altstadt).
The IT Service Chatbot can also answer your IT-related questions (University ID, MFA token, Wi-Fi, etc.) around the clock.
IT for your studies
General services
UNI-ID, Wi-Fi via eduroam, heiCO, heiBOX, Moodle, and much more — the University Computer Center (URZ) offers a wide range of IT services for students. Many of these services are essential for successful studies and make everyday student life easier in various ways. You can find an overview of the most important services on the linked page.
Free Microsoft 365 licenses for students
Registered students can activate Microsoft 365 apps and Microsoft 365 online services. This allows data to be stored in the Microsoft cloud (important: all data is outside the control of the university on Microsoft's own servers), shared with other users, and edited simultaneously. To use the apps and products, students must activate their university ID once via the university's Microsoft license portal. Further information and instructions can be found in the linked news article.